For the last two and a half years, we have built and delivered courses to the general public on many different aspects of security. Our focus is on preventing and responding to captivity situations of all kinds, but at client’s requests, we have also delivered training on disaster response/security, school security, active shooter response, house of worship security, emergency medical response, and survival. We actively seek candid feedback and honest critiques of what we teach and how we teach it. We have found that there is a wide spectrum of personalities, interests, and experiences represented in each course. People have very different opinions about what they need to know and how they want it presented. It is not uncommon for us to get both praise from some and criticism from others on the same aspect of one presentation. Thus, we would like to bring this question to you. You are a perfect audience, since you have never attended any of our training. What would you most like to learn about security? What are your security concerns? What do you need to know and how would you like to learn it?
We gave a 4-hour presentation last night on security concerns in the aftermath of a disaster. We spent the first hour discussing the problem set: who, what, when, where, why, and how. We spent the middle two hours discussing human to human interactions and covered topics like putting people at ease, de-escalation, and elicitation. During that time, the students got to practice these techniques on each other. We spent the last hour on the tactical skills which can save your life in a situation with an active aggressor. When we read the feedback forms, we found out that many people were not interested in learning tactics at all, though they enjoyed everything else. I have been puzzling over this all day long and I would like to ask for your help. We want to bring our absolute best to every class. We believe in being people of excellence. We also want to listen to the students’ feedback and teach them the things they want to know.
So, I ask you outright. What do you want know?